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Institut Transportasi dan Logistik TRISAKTI
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Subject :
"layanan pelanggan"
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Costomer Service dalam Bisnis Jasa Transportasi
Author(s)
: Suharto Abdul Majid -
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Faktor-faktor penyebab kesenjangan pelayanan terhadap penumpang angkutan laut pt. pelni: factors that cause the service gaps toward sea transport passengers at pt pelni
Author(s)
: Eko Sugiarto - M. Arif Hernawan - Dedy Nurdin -
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Analisa kualitas Pelayanan reservasi terhadap kepuasan penumpang pada pt ayuberga gsa saudi arabian airlines di jakarta 2006
Author(s)
: Haji Mubarak Ahmad Z. - Hanifah - Sandriana Marina -
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ANALISIS PENGARUH ON TIME PERFORMANCE TERHADAP PENINGKATAN JUMLAH PENUMPANG RUTE JAKARTA-SURABAYA PADA PT. INDONESIA AIR ASIA TAHUN 2005-2006
Author(s)
: Galuh Anggoro -
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