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Institut Transportasi dan Logistik TRISAKTI
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"service users’ expectations"
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Kualitas Layanan Inaportnet pada Kantor Kesyahbandaran dan Otoritas Pelabuhan Kelas I
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: Yosi Pahala - Eka Sukmawati - Dian Lieska Ocviany - Mahardhika Andiansyah - Indarno Sugeng Rahardjo - Marthaleina Ruminda Sitorus -
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