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Institut Transportasi dan Logistik TRISAKTI
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Subject :
"manajemen pelayanan"
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Faktor-faktor penyebab kesenjangan pelayanan terhadap penumpang angkutan laut pt. pelni: factors that cause the service gaps toward sea transport passengers at pt pelni
Author(s)
: Eko Sugiarto - M. Arif Hernawan - Dedy Nurdin -
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Kualitas dalam perspektif manajemen pelayanan angkutan darat: the quality in pespective of service management of land transport
Author(s)
: Said Djamaluddin -
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