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Institut Transportasi dan Logistik TRISAKTI
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Subject :
"expectation"
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Kualitas Layanan Inaportnet pada Kantor Kesyahbandaran dan Otoritas Pelabuhan Kelas I
Author(s)
: Yosi Pahala - Eka Sukmawati - Dian Lieska Ocviany - Mahardhika Andiansyah - Indarno Sugeng Rahardjo - Marthaleina Ruminda Sitorus -
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Tingkat Kesesuaian Kinerja dan Harapan Pelanggan pada Terminal Peti Kemas Tanjung Priok
Author(s)
: Tedy Herdian - Fransisco Lambert - Marthaleina Ruminda Sitorus -
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