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Institut Transportasi dan Logistik TRISAKTI
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"e-WOM"
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THE INFLUENCE OF BRAND AWARENESS, BRAND IMAGE ON E-WOM MEDIATED BY BRAND TRUST IN THE AIRASIA REFUND PROCESS DURING COVID-19 PANDEMIC IN JAKARTA 2020
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: Andri Primadi - Yoanita Octora - Sabrina Arsya Susanti - Iriawan Alvin Sawaki -
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THE INFLUENCE OF PROMOTION OF GARUDA INDONESIA THROUGH SOCIAL MEDIA ON E–WOM, ONLINE TICKET SALES, AND BRAND IMAGE DURING THE COVID – 19 PANDEMIC
Author(s)
: Yolla Ayutia - Laura Mia Fadillah - Dina Afifah - Johar R. Samosir -
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