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Institut Transportasi dan Logistik TRISAKTI
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Subject :
"custumer satisfaction"
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SERVICE QUALITY PARAMETERS BASED ON VASS XPRESS APPLICATION THAT AFFECT CUSTOMER SATISFACTION IN DETERMINING CUSTOMER LOYALTY IN COVID-19 PANDEMIC PERIOD (CASE STUDY IN SURAKARTA RESIDENCY)
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: Lis Lesmini - Tri Mulyani Setyowati - Lingga Wishnu Pratama - Fauzi Fahrezi -
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