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Institut Transportasi dan Logistik TRISAKTI
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"Service management"
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Service Management
Author(s)
: Friska Mastarida - Astri Rumondang - Andriasan Sudarso - Darmawan Napitupulu - Yuliyanto Budi Setiawan - Ardhariksa Zukhruf Kurniullah - Erika Revida - Sukarman Purba -
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Kualitas dalam perspektif manajemen pelayanan angkutan darat: the quality in pespective of service management of land transport
Author(s)
: Said Djamaluddin -
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