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Institut Transportasi dan Logistik TRISAKTI
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"Self-Service Technology"
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Model Keputusan Konsumen Penggunaan Self-Collection Parcel Locker Untuk Last Mile Delivery
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: Muhammad Iqbal Firdaus - Riza Lestari - Sarovah Widiawati -
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SST-Servqual and customer outcomes in service industry: Mediating the rule of corporate reputation
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: Juliater Simarmata - Ridho Bramulya Ikhsan -
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