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Institut Transportasi dan Logistik TRISAKTI
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Subject :
"Proses Penyampaian Jasa"
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PENGARUH BUDAYA PERUSAHAAN TERHADAP PROSES PENYAMPAIAN JASA DAN DAMPAKNYA TERHADAP NILAI JASA DAN KEPUASAN PELANGGAN BISNIS PERUSAHAAN JASA TERMINAL PETIKEMAS DALAM ERA PRIVATISASI (Suatu Survey di Pelabuhan Tanjung Priok )
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: Sri Rahardjo -
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