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Institut Transportasi dan Logistik TRISAKTI
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THE IMPACT OF AIRPORT SAFETY STRATEGY TOWARDS CUSTOMER TRUST AT SOEKARNO-HATTA AIRPORT IN NEW NORMAL ERA
Author(s)
: Alit Sodikin - Sri Handayani - Aizky Audrey Denya Satria - Iren Dwi Lutfiana -
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DOCUMENT DIGITIZATION AND QUALITY OF SERVICE EFFECT TO CUSTOMER’S SATISFACTION IN SOEKARNO HATTA INTERNATIONAL AIRPORT
Author(s)
: Lis Lesmini - Daniel E A - M Rofi R - VICA n H -
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ANALYSIS OF PAIENT SATISFACTION ASSESSED FROM THE PERSPECTIVE OF SERVICE QUALITY, COMMITMENT AND DOCTOR'S OCB IN MILITARY HOSPITAL
Author(s)
: Sonya Sidjabat - Sri Widodo - Sri Yanthy Yosepha - Muhammad Dwi Satriyanto - Esti Liana - Agus Supinganto - Syaputra Artama - Peppy Fachrial -
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THE EFFECT OF SERVICE FAILURE ON CUSTOMER BEHAVIOR MEDIATED BY SERVICE RECOVERY IN BAGGAGE HANDLING SYSTEMS TERMINAL 3 SOEKARNO HATTA INTERNATIONAL AIRPORT
Author(s)
: Deslida Saidah - Yoanita Octora - Pawer Yezreel Sitorus - Desy Try Ellisa -
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THE ANALYSIS OF HEALTH ALERT CARD (HAC) DISTRIBUTION AND BODY-TEMPERATURE CHECKING TOWARDS CUSTOMER’S SATISFACTION AT SOEKARNO-HATTA AIRPORT IN PANDEMIC COVID-19 ERA
Author(s)
: Alit Sodikin - Bagus Putra Wibowo - Saskia Olivia - Rehani Fitrina -
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THE IMPACT OF COVID-19 PANDEMIC TO THE QUALITY OF SERVICE AND CUSTOMER SATISFACTION ON THE PERFORMANCE OF INDONESIA RAILWAYS COMPANY (PT. KERETA API INDONESIA) (PERSERO)
Author(s)
: Abdullah Ade Suryobuwono - Wahyu Adinda Febriana Firdaus - Gideon Noven Morales - Datuknabolon -
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THE EFFECT OF BRAND TRUST AND SERIVCE RECOVERY TO PURCHASE DECISION ON GARUDA INDONESIA DURING THE COVID-19 PANDEMIC
Author(s)
: Irwan Chairuddin - Erny Sulistyaningsih - Ayu Dhea Chaerani - Annisa Nur Azizah -
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EFFECT OF DIGITAL LOUNGE SERVICE FACILITIES IN SERVICE USERS AT SOEKARNO-HATTA AIRPORT
Author(s)
: Alit Sodikin - Novaldy Agiftha - Yolanda Dwi Putri - Erny Sulistyaningsih -
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SERVICE QUALITY TOWARDS REPURCHASE INTENTION MEDIATED BY CUSTOMER TRUST OF BATIK AIR INDONESIA
Author(s)
: Tito Warsito - Yoanita Octora - Raihanah Rahma Salsabila - Naura Hisna Qurratu’ain -
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THE EFFECT OF LARGE SCALE SOCIALR ESTRICTION POLICY AND SERVICE QUALITY ON COMMUTER LINE CUSTOMERS SATISFACTION AT BEKASI STATION
Author(s)
: Asep Ali Thabah - Lis Lesmini - Arief Rizky Satriawan - Muhammad Thoha -
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CUSTOMER PERCEPTION ON KA COMMUTER LINE SERVICE QUALITY (STUDY CASE ON CONNECTING PASSENGERS OF KA COMMUTER LINE BEKASI TIMUR – MANGGARAI CONNECTING TO TANAH ABANG)
Author(s)
: Irwan Chairuddin - Sonya Sidjabat - Dine Tiara Puri - Farid Marzuqi -
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Effect of Fleet Availability and Controlling on Delivery Accuracy (Case Study at PT. Cardig Logistics Indonesia)
Author(s)
: Agus Setiawan - Astri Rumondang Banjarnahor - Agus Triharjono -
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Service Management
Author(s)
: Friska Mastarida - Astri Rumondang - Andriasan Sudarso - Darmawan Napitupulu - Yuliyanto Budi Setiawan - Ardhariksa Zukhruf Kurniullah - Erika Revida - Sukarman Purba -
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FACTORS THAT AFFECT USERS’ SATISFACTION OR TRANSJAKARTA BUS CORRIDOR 10 CONSUMERS IN JAKARTA
Author(s)
: Sonya Sidjabat -
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KUALITAS LAYANAN DAN KEPUASAN PELANGGAN AKTIVITAS FREEHAND EXPORT PADA FREIGHT FORWARDER
Author(s)
: Devi Marlita - Veronica - Alvin Senna -
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Proceedings Capacity Empowerment Based on Local Resources For Human Well Being: Uniqueness, Selling Point, Value Creation
Author(s)
: Wynd Rizaldy - Lis Lesmini - Raden Didiet Rachmat Hidayat - Friska Mastarida - Hasanuddin Yasni -
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OPTIMIZING FLIGHT ROUTE AND ACCESSIBILITY IN KERTAJATI INTERNATIONAL AIRPORT TO IMPROVE SERVICE TO AIR TRANSPORT USERS IN WEST JAVA
Author(s)
: Mohamad Zaini - Muhammad Rifni - Juanita Rahmafatyra - Jihan Deski Nurramadhanti -
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CUSTOMER PERCEPTION ON KA COMMUTER LINE SERVICE QUALITY (STUDY CASE ON CONNECTING PASSENGERS OF KA COMMUTER LINE BEKASI TIMUR – MANGGARAI CONNECTING TO TANAH ABANG)
Author(s)
: Irwan Chairuddin - Sonya Sidjabat - Dine Tiara Puri - Farid Marzuqi -
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kajian kepuasan konsumen (penumpang)terhadap kualitas pelayanan angkutan umum transjakarta busway koridor I rute blok m - kota tahun 2006
Author(s)
: Suharto Abdul Majid -
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Kualitas pelayanan sisi darat bandar udara international minangkabau sumatera barat: the quality of ground service at minangkabau international airport west sumatera
Author(s)
: Olfebri - Andri Warman - Lira Agusinta -
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