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Institut Transportasi dan Logistik TRISAKTI
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Model Keputusan Konsumen Penggunaan Self-Collection Parcel Locker Untuk Last Mile Delivery
Author(s)
: Muhammad Iqbal Firdaus - Riza Lestari - Sarovah Widiawati -
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LEVEL OF COMFORT AND SATISFACTION OF PASSENGERS ON COVID 19 PROTOCOL SERVICES ON GARUDA INDONESIA AIRLINE
Author(s)
: Agus Setiawan - Sri Handayani - Vickry AB - Nada MM -
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KOMPETENSI DAN KUALITAS LAYANAN KARYAWAN TERHADAP KESELAMATAN PENERBANGAN
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: Wynd Rizaldy - Agus Setiawan -
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LOYALITAS PELANGGAN SEBAGAI IMPLIKASI DARI KEWAJARAN HARGA YANG DI DETERMINASI OLEH PEMASARAN KERELASIAN DAN KUALITAS PELAYANAN PENERBANGAN BERJADWAL DOMESTIK
Author(s)
: Sandriana Marina -
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The Contribution of Service Performance and Information Technology on User Satisfaction at Tanjung Priok Port
Author(s)
: Prasadja Ricardianto - Devi Marlita - Tri Mulyani Setyowati - Honny Fiva Akira Sembiring - Sri Mulyono - Dedeh Suryani - Erni Pratiwi Perwitasari -
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SERVICE QUALITY PARAMETERS BASED ON VASS XPRESS APPLICATION THAT AFFECT CUSTOMER SATISFACTION IN DETERMINING CUSTOMER LOYALTY IN COVID-19 PANDEMIC PERIOD (CASE STUDY IN SURAKARTA RESIDENCY)
Author(s)
: Lis Lesmini - Tri Mulyani Setyowati - Lingga Wishnu Pratama - Fauzi Fahrezi -
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PERSEPSI PELANGGAN TERHADAP SERVICE QUALITY GARUDA INDONESIA AIRLINES
Author(s)
: Tri Mulyani Setyowati - Linawati -
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KAJIAN PENGEMBANGAN LAYANAN PENGGUNA JASA TRANSJAKARTA PADA RUTE CILEDUK – TENDEAN
Author(s)
: Anton Ferdiansyah - Achmad Hamdi - Realiza -
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HOW TO ESTABLISH CUSTOMER TRUST AND RETENTION IN A HIGHLY COMPETITIVE AIRLINE BUSINESS
Author(s)
: Juliater Simarmata - Yulianti Keke - Veronica Silalahi - E Benkova -
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REDESAIN SERVICE BLUEPRINT TERMINAL KARGO BANDARA INTERNASIONAL SOEKARNO HATTA (Studi Kasus: PT Angkasa Pura II)
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: Siska Amonalisa Silalahi -
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CUSTOMER LOYALTY AS THE IMPLICATIONS OF PRICE FAIRNESS DETERMINED BY RELATIONSHIP MARKETING AND SERVICE QUALITY OF AIRLINE SERVICES
Author(s)
: Sandriana Marina - Dwi Kartini - Diana Sari - Septiadi Padmasasmita -
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THE INFLUENCE OF RELATIONSHIP MARKETING AND SERVICE QUALITY ON PRICE FAIRNESS: EVIDENCE FROM AIRLINES SECTOR IN JAVA ISLAND INDONESIA
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: Sandriana Marina -
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E-Service Quality dan Repurchase Intention Pada Travel Agent Online di Wilayah DKI Jakarta
Author(s)
: Sandriana Marina - Aswanti Setiawati - Nurun Ala Salehati -
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THE EFFECT OF ELECTRONIC WORD OF MOUTH AND ELECTRONIC SERVICE QUALITY ON PURCHASE INTENTION OF TICKET CITILINK INDONESIA AIRLINES
Author(s)
: Sandriana Marina - Esti Liana - Naufal Zaki Akbar - Vebyola Hendry Putri -
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PENGARUH KUALITAS PELAYANAN PT. ANGKASA PURA I TERHADAP KEPUASAN PENUMPANG DI BANDAR UDARA INTERNASIONAL LOMBOK, PRAYA
Author(s)
: Sandriana Marina - Imam Ozali - Dika Risit Maulana -
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ANALYSIS OF THE INFLUENCE OF CUSTOMER SATISFACTION ON THE SERVICE QUALITY AT PT LRT JAKARTA
Author(s)
: Sonya Sidjabat - Muhammad Raca Alfazri - Fathur Martin - Yuwono Dwisilo Sucipto -
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CUSTOMER PERCEPTION ON KA COMMUTER LINE SERVICE QUALITY (STUDY CASE ON CONNECTING PASSENGERS OF KA COMMUTER LINE BEKASI TIMUR – MANGGARAI CONNECTING TO TANAH ABANG)
Author(s)
: Irwan Chairuddin - Sonya Sidjabat - Dine Tiara Puri - Farid Marzuqi -
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Indonesia Health Care Service: a Medical Transportation Approach
Author(s)
: Euis Saribanon - Lilik Suryaningsih - Rr. Endang Wahyuni - Sonya Sidjabat - Devi Marlita - Abdullah Ade Suryobuwono - N. AHMAD MUNAWAR - MULIYATI - NUNUH - NANDANLIMAKRISNA -
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PENINGKATAN KINERJA OPERASIONAL PERUSAHAAN JASA PENGURUSAN TRANSPORTASI DALAM MENINGKATKAN KEPUASAN PELANGGAN
Author(s)
: Asep Suparman - PAULUS RAGA - ELJELI SOMAR -
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THE EFFECT OF SERVICE QUALITY AND PASSENGER SATISFACTION ON PASSENGER BEHAVIORAL INTENTIONS ON LION AIR
Author(s)
: Euis Saribanon - Imam Ozali - M Raihan Hanif - Ramma Chrizara -
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