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THE FACTORS INFLUENCING BUSINESS ONLINE ENTREPENEURS IN CHOOSING DELIVERY SERVICE
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: Juliater Simarmata - Andre Yosafat - Ivan Sadrakh - Hiskia Simarmata -
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ENHANCING THE INTENTION OF LOW-COST AIRLINES’ PASSENGERS
Author(s)
: Juliater Simarmata - Dinar Dewi Kania - Dian Artanti Arubusman - Ahmad Hamdi - Yuliantini Keke -
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SST-Servqual and customer outcomes in service industry: Mediating the rule of corporate reputation
Author(s)
: Juliater Simarmata - Ridho Bramulya Ikhsan -
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ANALISIS KINERJA PEGAWAI PROJECT YANG TERKAIT DENGAN PENERAPAN STANDARD OPERATING PROCEDURE (SOP) DAN KUALITAS LAYANAN DISTRIBUSI MATERIAL (Survey pada Pegawai Departemen Project Head Office Perusahaan Kawan Lama Retail Jakarta Tahun 2016
Author(s)
: Devi Ratnasari -
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PENGARUH KUALITAS PELAYANAN TERHADAP KEPUASAN DAN DAMPAKNYA PADA LOYALITAS PELANGGAN JASA KEAGENAN KAPAL
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: Novembriani Irenita -
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ANALYSIS OF TRUST LEVEL, CUSTOMER VALUE AND SERVICE QUALITY TOWARDS CUSTOMER SATISFACTION ONLINE TRANSPORTATION (GO-JEK) IN THE NEW NORMAL PANDEMIC COVID 19
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: Johanes Kurniawan Liauw - Tenaka Budiman - Yoga Adiguna pratomo - Rafli Nufairi Wijaya -
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HUBUNGAN KUALITAS PELAYANAN DAN KOMUNIKASI INTERPERSONAL DENGAN KEPUASAN PELANGGAN DI PT. PERTAMINA HULU ENERGI ONWJ
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: PURBANUARA PARLINDUNGAN -
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HUBUNGAN KOMPETENSI KARYAWAN DAN KUALITAS PELAYANAN DENGAN KESELAMATAN PENERBANGAN (Survei di Pergudangan Ekspor PT Jasa Angkasa Semesta Tbk Jakarta 2012) TESIS
Author(s)
: Wynd Rizaldy -
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KUALITAS PELAYANAN KESELAMATAN PENERBANGAN
Author(s)
: Wynd Rizaldy - Djoko Priambodo - Datunabolon -
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STRATEGIES IN ENHANCING THE QUALITYSERVICES OF TRAFFIC SPECIAL DIVISION
Author(s)
: Yuliantini - Fachry Azhar - WyndRizaldy -
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E-Service Quality dan Repurchase Intention Pada Travel Agent Online di Wilayah DKI Jakarta
Author(s)
: Sandriana Marina - Aswanti Setyawati - Nurun Ala Salehati -
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PENGARUH JADWAL SANDAR DAN KEBERANGKATAN KAPAL TERHADAP KUALITAS PELAYANAN KAPAL
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: Taufik MR - Nina Mutmainah - Adrian kristanto Tamara -
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EFFECT OF EFFECTIVENESS OF PRINCIPAL LEADERSHIP AND IMPLEMENTATION OF TEACHER QUALITY IMPROVEMENT STRATEGIES ON SCHOOL QUALITY AND QUALITY OF GRADUATES IN JUNIOR HIGH SCHOOL TOURISM HOSPITALITY ACCOMMODATION WEST JAVA-INDONESIA
Author(s)
: Willy Arafah - Veithzal Rivai Zainal - Iwan Kurniawan Subagja - Ram Al Jaffri Saad - Harun Al Rasyid -
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THE EFFECT OF SERVICE AND PRODUCT QUALITY ON CUSTOMER SATISFACTION THROUGH CUSTOMER AWARENESS OF ISLAMIC BANKS IN WEST SUMATERA, INDONESIA
Author(s)
: Willy Arafah - Yulfis Wandi - Veithzal Rivai Zainal - Iwan Kurniawan Subagja - Ram Al Jaffri Saad -
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THE EFFECT OF SERVICE QUALITY AND FACILITIES ON CUSTOMER SATISFACTION IN SOEKARNO-HATTA INTERNATIONAL AIRPORT CHECK-IN AT NEW NORMAL ERA IN 2020
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: Resya Cahya Fajriani -
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Effect of Price on Service Quality That Determines Passenger Occupancy in Low Cost Carrier (LCC) Airlines (Case study of Citilink )
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: Erni Pratiwi Perwitasari - Haris Nur Halim - Fitri Oktafiani Ode - M.Arief Hernawan -
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CUSTOMER LOYALTY IN HOME DELIVERY LOGISTICS: THE ROLE OF SERVICE RESONANCE QUALITY ON CUSTOMER PERCEIVED VALUE
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: Mohamad Zaini - Astri Rumondang - Andiani Risma Novianty - Kofifah Rizki Khoirunnisa -
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DOCUMENT DIGITIZATION AND QUALITY OF SERVICE EFFECT TO CUSTOMER’S SATISFACTION IN SOEKARNO HATTA INTERNATIONAL AIRPORT
Author(s)
: Lis Lesmini - Daniel E A - M Rofi R - VICA n H -
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ANALYSIS OF PAIENT SATISFACTION ASSESSED FROM THE PERSPECTIVE OF SERVICE QUALITY, COMMITMENT AND DOCTOR'S OCB IN MILITARY HOSPITAL
Author(s)
: Sonya Sidjabat - Sri Widodo - Sri Yanthy Yosepha - Muhammad Dwi Satriyanto - Esti Liana - Agus Supinganto - Syaputra Artama - Peppy Fachrial -
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THE ANALYSIS OF HEALTH ALERT CARD (HAC) DISTRIBUTION AND BODY-TEMPERATURE CHECKING TOWARDS CUSTOMER’S SATISFACTION AT SOEKARNO-HATTA AIRPORT IN PANDEMIC COVID-19 ERA
Author(s)
: Alit Sodikin - Bagus Putra Wibowo - Saskia Olivia - Rehani Fitrina -
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