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Institut Transportasi dan Logistik TRISAKTI
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ANALYSIS OF TRUST LEVEL, CUSTOMER VALUE AND SERVICE QUALITY TOWARDS CUSTOMER SATISFACTION ONLINE TRANSPORTATION (GO-JEK) IN THE NEW NORMAL PANDEMIC COVID 19
Author(s)
: Johanes Kurniawan Liauw - Tenaka Budiman - Yoga Adiguna pratomo - Rafli Nufairi Wijaya -
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THE EFFECTIVENESS OF IMPLEMENTING DIGITAL MOBILE AND PELNI SERVICES ON CUSTOMER PERSPECTIVE DURING THE NEW NORMAL PANDEMIC COVID-19 (CASE STUDY IN TANJUNG PRIOK PORT)
Author(s)
: Johanes Kurniawan Liauw - Franco - Rohman -
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HUBUNGAN KUALITAS PELAYANAN DAN KOMUNIKASI INTERPERSONAL DENGAN KEPUASAN PELANGGAN DI PT. PERTAMINA HULU ENERGI ONWJ
Author(s)
: PURBANUARA PARLINDUNGAN -
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ANALYSIS OF INTEGRATED BUS TERMINAL SERVICES IN PULO GEBANG IN INCREASING CUSTOMER SATISFACTION
Author(s)
: Aswanti Setyawati - Suripno - Muhammad Nur Huda - Hendy Tannady -
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PENGARUH INTEGRATED MARKETING DAN RELATIONSHIP MARKETING TERHADAP LOYALITAS PELANGGAN
Author(s)
: Suparwan CK - Sekar Widyastuti Pratiwi - Nursery Alfaridi -
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Import Clearance Planning Study at Tanjung Priok Port- Jakart
Author(s)
: Harry Purwoko - Alya Maulin -
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THE EFFECT OF SERVICE AND PRODUCT QUALITY ON CUSTOMER SATISFACTION THROUGH CUSTOMER AWARENESS OF ISLAMIC BANKS IN WEST SUMATERA, INDONESIA
Author(s)
: Willy Arafah - Yulfis Wandi - Veithzal Rivai Zainal - Iwan Kurniawan Subagja - Ram Al Jaffri Saad -
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ANALYSIS OF SPM APPLICATION IN SAFETY ASPECT ON COMMUTER TRAIN LINE BEKASI - JAKARTA KOTA ON CUSTOMER LOYALTY
Author(s)
: Aswanti Setyawati - Masjraul Hidayat - Muthia Milasariningsih - Rizki Yuni Astuti - Akbar Desnanda Putra - Nisrina Amelia Q -
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DESIGN OF APPLICATION TO TRACKING SYSTEM AND TEMPERATURE MONITORING DURING DELIVERY BASED ON IOT DEVICE
Author(s)
: Danang Darunanto - Didiet Rachmat Hidayat - Doddy Himawan Triyasa - Revina Revina - Dewi Oktaviani -
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CUSTOMER ACCEPTANCE USING AN UNMANNED AERIAL VEHICLE ( UAV ) DELIVERY SERVICE
Author(s)
: Lis Lesmini - Tenaka Budiman - Nafasyah Agustiani Kaoy -
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THE INFLUENCE OF FOOD & BEVERAGE RETAIL STORE COVID-19 READINESS STRATEGIES ON CUSTOMER SATISFACTION AND TRUST
Author(s)
: Veronica - Harjanto Prabowo - Adler Haymans Manurung - Mohammad Hamsal -
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ANALYSIS OF COMMUNICATION AMONG COMPANIES AND CUSTOMERS BASED ON A JAPANESE VISA IN HIS TOUR AND TRAVEL
Author(s)
: Masjraul Hidayat - M. Syaiin - Nada Aprillia Sari - Datu Nabolon -
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CIRCULAR ECONOMY AND PRODUCT-SERVICE SYSTEMS IN CUSTOMER PERSPECTIVE: A SYSTEMATIC LITERATURE REVIEW
Author(s)
: Nursery Alfaridi S. Nasution - Viany Utami Tjhin -
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CUSTOMER LOYALTY IN HOME DELIVERY LOGISTICS: THE ROLE OF SERVICE RESONANCE QUALITY ON CUSTOMER PERCEIVED VALUE
Author(s)
: Mohamad Zaini - Astri Rumondang - Andiani Risma Novianty - Kofifah Rizki Khoirunnisa -
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THE IMPACT OF AIRPORT SAFETY STRATEGY TOWARDS CUSTOMER TRUST AT SOEKARNO-HATTA AIRPORT IN NEW NORMAL ERA
Author(s)
: Alit Sodikin - Sri Handayani - Aizky Audrey Denya Satria - Iren Dwi Lutfiana -
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THE EFFECT OF SERVICE FAILURE ON CUSTOMER BEHAVIOR MEDIATED BY SERVICE RECOVERY IN BAGGAGE HANDLING SYSTEMS TERMINAL 3 SOEKARNO HATTA INTERNATIONAL AIRPORT
Author(s)
: Deslida Saidah - Yoanita Octora - Pawer Yezreel Sitorus - Desy Try Ellisa -
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THE ANALYSIS OF HEALTH ALERT CARD (HAC) DISTRIBUTION AND BODY-TEMPERATURE CHECKING TOWARDS CUSTOMER’S SATISFACTION AT SOEKARNO-HATTA AIRPORT IN PANDEMIC COVID-19 ERA
Author(s)
: Alit Sodikin - Bagus Putra Wibowo - Saskia Olivia - Rehani Fitrina -
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THE IMPACT OF COVID-19 PANDEMIC TO THE QUALITY OF SERVICE AND CUSTOMER SATISFACTION ON THE PERFORMANCE OF INDONESIA RAILWAYS COMPANY (PT. KERETA API INDONESIA) (PERSERO)
Author(s)
: Abdullah Ade Suryobuwono - Wahyu Adinda Febriana Firdaus - Gideon Noven Morales - Datuknabolon -
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CUSTOMER ACCEPTANCE ON CASHLESS PAYMENT COMMUTERLINE (KRL) TO PREVENT COVID-19 SPREADING
Author(s)
: Yolla Ayutia - Maxel Bimo Alexander - Ringga Thia Budiarti - Abdullah Ade, Suryobuwono -
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SERVICE QUALITY TOWARDS REPURCHASE INTENTION MEDIATED BY CUSTOMER TRUST OF BATIK AIR INDONESIA
Author(s)
: Tito Warsito - Yoanita Octora - Raihanah Rahma Salsabila - Naura Hisna Qurratu’ain -
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