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Institut Transportasi dan Logistik TRISAKTI
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THE EFFECT OF ELECTRONIC WORD OF MOUTH AND ELECTRONIC SERVICE QUALITY ON PURCHASE INTENTION OF TICKET CITILINK INDONESIA AIRLINES
Author(s)
: Sandriana Marina - Esti Liana - Naufal Zaki Akbar - Vebyola Hendry Putri -
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PENGARUH KUALITAS PELAYANAN PT. ANGKASA PURA I TERHADAP KEPUASAN PENUMPANG DI BANDAR UDARA INTERNASIONAL LOMBOK, PRAYA
Author(s)
: Sandriana Marina - Imam Ozali - Dika Risit Maulana -
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ANALYSIS OF THE INFLUENCE OF CUSTOMER SATISFACTION ON THE SERVICE QUALITY AT PT LRT JAKARTA
Author(s)
: Sonya Sidjabat - Muhammad Raca Alfazri - Fathur Martin - Yuwono Dwisilo Sucipto -
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CUSTOMER PERCEPTION ON KA COMMUTER LINE SERVICE QUALITY (STUDY CASE ON CONNECTING PASSENGERS OF KA COMMUTER LINE BEKASI TIMUR – MANGGARAI CONNECTING TO TANAH ABANG)
Author(s)
: Irwan Chairuddin - Sonya Sidjabat - Dine Tiara Puri - Farid Marzuqi -
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THE EFFECT OF SERVICE QUALITY AND PASSENGER SATISFACTION ON PASSENGER BEHAVIORAL INTENTIONS ON LION AIR
Author(s)
: Euis Saribanon - Imam Ozali - M Raihan Hanif - Ramma Chrizara -
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The Operational Performance of Indonesia’s Soekarno-Hatta Airport Train
Author(s)
: Prasadja Ricardianto -
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THE EFFECT OF SERVICE QUALITY AND BRAND AWARENESS ON REPURCHASE INTENTION (THE STUDY ON ARGO PARAHYANGAN PRIORITY TRAIN)
Author(s)
: Reni Dian Octaviani - Atyas Safnah Savirah - Kevin Agitson - Ratna Suminar -
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STUDY ORIGIN OF TRAVEL DESTINATION TRANSPORTATION USERS GENERAL JABODETABEK
Author(s)
: Abdullah Ade Suryobuwono - Prima Widiyanto - Anindya Aqilla - Mellatasyia Nuzula Fitriani -
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THE INFLUENCE OF SERVICE QUALITY AND CUSTOMER SATISFACTION THROUGH CUSTOMER LOYALTY (STUDY CASE LIONAIR AIRLINE, INDONESIA)
Author(s)
: Juliater Simarmata - Siska Amonalisa - Yulianti Keke - Rizkiyah Ulfah - Ahmad Fikri Amin -
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THE FACTORS INFLUENCING BUSINESS ONLINE ENTREPENEURS IN CHOOSING DELIVERY SERVICE
Author(s)
: Juliater Simarmata - Andre Yosafat - Ivan Sadrakh - Hiskia Simarmata -
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ENHANCING THE INTENTION OF LOW-COST AIRLINES’ PASSENGERS
Author(s)
: Juliater Simarmata - Dinar Dewi Kania - Dian Artanti Arubusman - Ahmad Hamdi - Yuliantini Keke -
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SST-Servqual and customer outcomes in service industry: Mediating the rule of corporate reputation
Author(s)
: Juliater Simarmata - Ridho Bramulya Ikhsan -
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ANALISIS KINERJA PEGAWAI PROJECT YANG TERKAIT DENGAN PENERAPAN STANDARD OPERATING PROCEDURE (SOP) DAN KUALITAS LAYANAN DISTRIBUSI MATERIAL (Survey pada Pegawai Departemen Project Head Office Perusahaan Kawan Lama Retail Jakarta Tahun 2016
Author(s)
: Devi Ratnasari -
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PENGARUH KUALITAS PELAYANAN TERHADAP KEPUASAN DAN DAMPAKNYA PADA LOYALITAS PELANGGAN JASA KEAGENAN KAPAL
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: Novembriani Irenita -
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ANALYSIS OF TRUST LEVEL, CUSTOMER VALUE AND SERVICE QUALITY TOWARDS CUSTOMER SATISFACTION ONLINE TRANSPORTATION (GO-JEK) IN THE NEW NORMAL PANDEMIC COVID 19
Author(s)
: Johanes Kurniawan Liauw - Tenaka Budiman - Yoga Adiguna pratomo - Rafli Nufairi Wijaya -
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HUBUNGAN KOMPETENSI KARYAWAN DAN KUALITAS PELAYANAN DENGAN KESELAMATAN PENERBANGAN (Survei di Pergudangan Ekspor PT Jasa Angkasa Semesta Tbk Jakarta 2012) TESIS
Author(s)
: Wynd Rizaldy -
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KUALITAS PELAYANAN KESELAMATAN PENERBANGAN
Author(s)
: Wynd Rizaldy - Djoko Priambodo - Datunabolon -
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E-Service Quality dan Repurchase Intention Pada Travel Agent Online di Wilayah DKI Jakarta
Author(s)
: Sandriana Marina - Aswanti Setyawati - Nurun Ala Salehati -
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PENGARUH JADWAL SANDAR DAN KEBERANGKATAN KAPAL TERHADAP KUALITAS PELAYANAN KAPAL
Author(s)
: Taufik MR - Nina Mutmainah - Adrian kristanto Tamara -
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THE EFFECT OF SERVICE AND PRODUCT QUALITY ON CUSTOMER SATISFACTION THROUGH CUSTOMER AWARENESS OF ISLAMIC BANKS IN WEST SUMATERA, INDONESIA
Author(s)
: Willy Arafah - Yulfis Wandi - Veithzal Rivai Zainal - Iwan Kurniawan Subagja - Ram Al Jaffri Saad -
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