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Institut Transportasi dan Logistik TRISAKTI
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Antecedents and Consequence of Service Quality of Online Transportation
Author(s)
: Subandi - Rr Endang Wahyuni - Deslida Saidah - R. Joko Sugiharjo -
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Pengaruh Brand Image dan E-Service Quality Terhadap Keputusan Pembelian Melalui Kepuasan Konsumen Online Travel Agent Tiket.Com
Author(s)
: Indriyati - Marthaleina Ruminda Sitorus - Fransiska Tarinac -
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The Implementation of Customs-Excise Information System and Automation Application in Logistic Companies at Soekarno-Hatta Airport, Indonesia
Author(s)
: Aditya Wardhana - Edhie Budi Setiawan - Prasadja Ricardianto - ERMAN NOOR ADI - Wafi Rabbani Rayansa - Marthaleina Ruminda Sitorus -
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INFLUENCE OF SERVICE QUALITY ON PASSENGER SATISFACTION AT HALIM PERDANAKUSUMA AIRPORT, JAKARTA, INDONESIA
Author(s)
: Hanifah - Sandriana Marina - Olfebri - Cecep Ruhiyat -
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Investigating Local Brand Satisfaction: A Case Study of Bandung, West Java
Author(s)
: Marthaleina Ruminda Sitorus - Vina Meliana - Ignatius A Sumbogo - Purbanuara Parlindungan S - Sondang Sibue -
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Kualitas Layanan Inaportnet pada Kantor Kesyahbandaran dan Otoritas Pelabuhan Kelas I
Author(s)
: Yosi Pahala - Eka Sukmawati - Dian Lieska Ocviany - Mahardhika Andiansyah - Indarno Sugeng Rahardjo - Marthaleina Ruminda Sitorus -
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Faktor Yang Mempengaruhi Niat Pembelian Ulang Tiket Pesawat
Author(s)
: Juliater Simarmata - Siska Amonalisa - Marthaleina Ruminda Sitorus -
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Loyalitas dan Kepuasan Penumpang pada Mass Rapid Transit
Author(s)
: Lira Agusinta - Masjraul Hidayat - Prasadja Ricardianto - Nurul Hidayati - Marthaleina Ruminda Sitorus -
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The Factors Influencing Passengers’ Interest in Using Transportation Services
Author(s)
: Juliater Simarmata - Dian Artanti Arubusman - Yuliantini - Marthaleina Ruminda Sitorus -
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KUALITAS PELAYANAN JASA KEAGENAN KAPAL DAN KOMUNIKASI INTERPERSONAL PADA PERUSAHAAN PELAYARAN
Author(s)
: Asep Suparman - Muhammad Thamrin - Anton Pangihutan -
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Determinants of airport train operational performance
Author(s)
: Lira Agusinta - Agus Setiawan - Prasadja Ricardianto - Salahudin Rafi - Abdullah Ade Suryobuwono - Heriyanto Wibowo - Edi Abdurachman - Siti Maemunah - ENDRI ENDRI - Peppy Fachria -
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Effect of Fleet Availability and Controlling on Delivery Accuracy (Case Study at PT. Cardig Logistics Indonesia)
Author(s)
: Agus Setiawan - Astri Rumondang Banjarnahor - Agus Triharjono -
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SERVICE QUALITY TOWARDS REPURCHASE INTENTION MEDIATED BY CUSTOMER TRUST BATIK AIR INDONESIA
Author(s)
: Tito Warsito - Yoanita Octora - Raihanah Rahma Salsabila - Naura Hisna Qurratu’ain -
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THE EFFECT ON REPURCHASE INTENTION: COMPARISONS OF SERVICE QUALITY, REPUTATION, AND BRAND IMAGE (CASE STUDY: CITILINK AND LION AIR IN JAKARTA, INDONESIA)
Author(s)
: Edhie Budi Setiawan - Yoanita Octora - Rizqa Zhafira Khairi Aradena - Rayhan El Fajri -
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The Influence Between Customer Experience and Service Quality to Customer Satisfaction at Adisutjipto Airport Yogyakarta
Author(s)
: Aswanti Setyowati - Yoanita Octora - Devi Rahmadita - Dewi Chandra Kartika -
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THE EFFECT OF CO-CREATION SERVICE RECOVERY AGAINST REPURCHASE INTENTION MEDIATED BY CUSTOMER SATISFACTION SERVICE IN LION AIR IN JAKARTA
Author(s)
: Edhie Budi Setiawan - Yoanita Octora - Sri Maryani - Aulia Fitriyani -
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Correlation of Service Provider Perspective and Customer Perspective with Customer Development in Lion Parcel
Author(s)
: Muhammad Iqbal Firdaus - Yoanita Octora - Hushila Yuliandiastary - Wahyu Septiowati -
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The Effect of Price Fairness and Service Convenience on Customer Satisfaction and Its Impact on Customer Loyalty (Case Study of AirAsia Indonesia)
Author(s)
: Edhie Budi Setiawan - Yoanita Octora - Tusy Mayumartiana - A Aulia -
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Service Performance, Brand Image and Repurchase Intention A Study Comparasion of Citilink and Lion air Airlines
Author(s)
: Tito Warsito - Yoanita Octora - Mella Kusumaningrum - Arief Fadillah -
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ANALYSIS OF THE SERVICE QUALITY EFFECT ON GOJEK CUSTOMER’S SATISFACTION DURING PPKM LEVEL 1 COVID-19 IN THE EAST JAKARTA AREA
Author(s)
: Osman Arofat - Novi Indah Susanthi - Nafilah Diva Hilya Nisa - Fiki Ferlian -
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