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Institut Transportasi dan Logistik TRISAKTI
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Investigating Local Brand Satisfaction: A Case Study of Bandung, West Java
Author(s)
: Marthaleina Ruminda Sitorus - Vina Meliana - Ignatius A Sumbogo - Purbanuara Parlindungan S - Sondang Sibue -
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Kualitas Layanan Inaportnet pada Kantor Kesyahbandaran dan Otoritas Pelabuhan Kelas I
Author(s)
: Yosi Pahala - Eka Sukmawati - Dian Lieska Ocviany - Mahardhika Andiansyah - Indarno Sugeng Rahardjo - Marthaleina Ruminda Sitorus -
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The Influence Of Market Place Mobile Application Towards Purchase Intention By Webqual 4.0 Method
Author(s)
: Johanes Kurniawan Liauw - Amna Suci - Lina Oktavia - Marthaleina Ruminda Sitorus -
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Loyalitas dan Kepuasan Penumpang pada Mass Rapid Transit
Author(s)
: Lira Agusinta - Masjraul Hidayat - Prasadja Ricardianto - Nurul Hidayati - Marthaleina Ruminda Sitorus -
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KUALITAS PELAYANAN JASA KEAGENAN KAPAL DAN KOMUNIKASI INTERPERSONAL PADA PERUSAHAAN PELAYARAN
Author(s)
: Asep Suparman - Muhammad Thamrin - Anton Pangihutan -
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Determinants of airport train operational performance
Author(s)
: Lira Agusinta - Agus Setiawan - Prasadja Ricardianto - Salahudin Rafi - Abdullah Ade Suryobuwono - Heriyanto Wibowo - Edi Abdurachman - Siti Maemunah - ENDRI ENDRI - Peppy Fachria -
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Effect of Fleet Availability and Controlling on Delivery Accuracy (Case Study at PT. Cardig Logistics Indonesia)
Author(s)
: Agus Setiawan - Astri Rumondang Banjarnahor - Agus Triharjono -
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SERVICE QUALITY TOWARDS REPURCHASE INTENTION MEDIATED BY CUSTOMER TRUST BATIK AIR INDONESIA
Author(s)
: Tito Warsito - Yoanita Octora - Raihanah Rahma Salsabila - Naura Hisna Qurratu’ain -
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THE EFFECT ON REPURCHASE INTENTION: COMPARISONS OF SERVICE QUALITY, REPUTATION, AND BRAND IMAGE (CASE STUDY: CITILINK AND LION AIR IN JAKARTA, INDONESIA)
Author(s)
: Edhie Budi Setiawan - Yoanita Octora - Rizqa Zhafira Khairi Aradena - Rayhan El Fajri -
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The Influence Between Customer Experience and Service Quality to Customer Satisfaction at Adisutjipto Airport Yogyakarta
Author(s)
: Aswanti Setyowati - Yoanita Octora - Devi Rahmadita - Dewi Chandra Kartika -
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ANALYSIS OF THE SERVICE QUALITY EFFECT ON GOJEK CUSTOMER’S SATISFACTION DURING PPKM LEVEL 1 COVID-19 IN THE EAST JAKARTA AREA
Author(s)
: Osman Arofat - Novi Indah Susanthi - Nafilah Diva Hilya Nisa - Fiki Ferlian -
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The Implementation of E-Government Service Quality “Inaportnet” At Tanjung Priok Port Authority Jakarta
Author(s)
: Suharto Abdul Majid - Yosi Pahala - HM Thamrin - Rahman - I Made Adnyana -
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The Influence of Human Factor and Runway Quality on the Aircraft Accidents in Indonesia
Author(s)
: Suharto Abdul Majid - Yosi Pahala - Toto Hardiyanto Subagyo - Fidelia Tri Siswanti -
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Implementation of Health Protocol of Pandemic Covid 19 and Its Impact on Passengers’ Satisfaction; A Study on Indonesia Transportation Customer
Author(s)
: Dian Artanti Arubusman - Edhie Budi Setiawan - Prima Widiyanto - Zaenal Abidin - Deni Lukman Mustafa -
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EFFECTS OF PRICE, QUALITY OF SERVICE, BRAND IMAGE AND FACILITIES ON THE CUSTOMERS’ DECISION IN A CONTAINER TERMINAL SERVICE (A STUDY IN PT. JAKARTA INTERNATIONAL CONTAINER TERMINAL IN 2021)
Author(s)
: Yosi Pahala - Muhammad Aldiansyah - I Komang Gana Bagus Nugraha - Jualiater Simarmata -
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PEMBERDAYAAN KARYAWAN DAN KUALITAS PELAYANAN PADA PERUSAHAAN PELAYARAN
Author(s)
: Yosi Pahala - Muh Kadarisman - Gatot Cahyo Sudewo -
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The Determinants of Port Servqual and Their Implications on the Container Port Performance: An Empirical Study on Container Terminal Ports in Indonesia
Author(s)
: Yosi Pahala -
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Customer Satisfaction of PT. JNE Express Jakarta during COVID-19 situation
Author(s)
: Lira Agusinta - Peppy Fachrial - Muhammad Diffa Ulhaq - Revaldi Al Bayhaqi -
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THE MODEL OF PATIENT SATISFACTION : SERVICE QUALITY, COMMITMENT, ANDDOCTOR'SOCB IN MILITARY HOSPITAL
Author(s)
: Sonya Sidjabat - Sri Widodo - Sri Yanthy Yosepha - Muhammad Dwi Satriyanto - Esti Liana - Agus Supinganto - Syaputra Artama - Peppy Fachrial -
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THE EFFECT OF PRODUCT QUALITY AND EASE OF TRANSACTION TOWARDS CUSTOMER SATISFACTION ON SHOPEE MARKETPLACE
Author(s)
: Lira Agusinta - Abi Prasidi - Karina Novenita Hartanti - Perkasa Rafliansyah -
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