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Institut Transportasi dan Logistik TRISAKTI
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THE IMPACT OF CUSTOMER HANDLING ON SAFETY TOWARD THE CUSTOMER BEHAVIOR AND CUSTOMER SATISFACTION IN GARUDA INDONESIA AIRLINE
Author(s)
: Edhie Budi Setiawan - Prima Widiyanto - Yasmine Arifah Azizah Liling - Nuramwaalia -
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IMPLIKASI CORPORATE SOCIAL RESPONSIBILITY TERHADAP KEPUASAN PELANGGANPADA PT PELABUHAN INDONESIA II
Author(s)
: Yosi Pahala - Sri Untung - Andjar Budi Wibawanti -
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E-Ticketing Service And Employee rofessionalism On Jabodetabek Krl Passenger Customer Satisfaction
Author(s)
: Adenan Suhalis - Rini Setiawati - Peppy Fachrial - Daniel Paundanan - Majraul Hidayat -
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Customer Satisfaction of PT. JNE Express Jakarta during COVID-19 situation
Author(s)
: Lira Agusinta - Peppy Fachrial - Muhammad Diffa Ulhaq - Revaldi Al Bayhaqi -
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ANALYSIS OF EFFECT OF QUALITY OF SERVICE ON CUSTOMER SATISFACTION ON FLIGHT OPERATION PT LION AIR IN TERMINAL I AIRPORT SOEKARNO HATTA
Author(s)
: Abi Prasidi - Agus Yuliyanto -
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THE EFFECT OF PRODUCT QUALITY AND EASE OF TRANSACTION TOWARDS CUSTOMER SATISFACTION ON SHOPEE MARKETPLACE
Author(s)
: Lira Agusinta - Abi Prasidi - Karina Novenita Hartanti - Perkasa Rafliansyah -
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THE EFFECTS OF THE FLIGHT SECURITY AND SAFETY FACTORS TOWARD THE EMPLOYEES’ PERFORMANCESOF LOW COST CARRIER (LCC) AIRLINE THAT DETERMINE THE CUSTOMER SATISFACTION (Case Study of Air Asia Airlines)
Author(s)
: Tito Warsito - Tri Mulyani Setyowati - Intan Puspita Sari - Adika Yudha Pratama -
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PERSEPSI PELANGGAN TERHADAP SERVICE QUALITY GARUDA INDONESIA AIRLINES
Author(s)
: Tri Mulyani Setyowati - Linawati -
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HOW TO ESTABLISH CUSTOMER TRUST AND RETENTION IN A HIGHLY COMPETITIVE AIRLINE BUSINESS
Author(s)
: Juliater Simarmata - Yulianti Keke - Veronica Silalahi - E Benkova -
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HOW TO BUILD CUSTOMER LOYALTY: THROUGH CUSTOMER EXPERIENCE, PERCEIVED PRICE AND CUSTOMER SATISFACTION
Author(s)
: Sandriana Marina - Lira Agusinta - Hanif Bambang - Edhie Budi Setiawan - Sonya Sidjabat - Mochamad Arif Hernawan - DHEA VALDHAVESSA - LINDA DESAFITRI RATU BILQIS -
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Building trust through customer satisfaction in the airline industry in Indonesia: Service quality and price fairness contribution
Author(s)
: Ridho Bramulya Ikhsan - Edhie Budi Setiawana - Sumirah Wati - Aditya Wardana -
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PENINGKATAN KINERJA OPERASIONAL PERUSAHAAN JASA PENGURUSAN TRANSPORTASI DALAM MENINGKATKAN KEPUASAN PELANGGAN
Author(s)
: Asep Suparman - PAULUS RAGA - ELJELI SOMAR -
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Integrated Marketing And Internal Marketing In Relation To Establishing The Satisfaction And Loyalty of LCC Airline Customers In Indonesia
Author(s)
: Juliater Simarmata - Suparwan Cecep Kosasih - farida Jasfar - Robert Kristaung -
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THE INFLUENCE OF SERVICE QUALITY AND CUSTOMER SATISFACTION THROUGH CUSTOMER LOYALTY (STUDY CASE LIONAIR AIRLINE, INDONESIA)
Author(s)
: Juliater Simarmata - Siska Amonalisa - Yulianti Keke - Rizkiyah Ulfah - Ahmad Fikri Amin -
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ENHANCING THE INTENTION OF LOW-COST AIRLINES’ PASSENGERS
Author(s)
: Juliater Simarmata - Dinar Dewi Kania - Dian Artanti Arubusman - Ahmad Hamdi - Yuliantini Keke -
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ANALYSIS OF TRUST LEVEL, CUSTOMER VALUE AND SERVICE QUALITY TOWARDS CUSTOMER SATISFACTION ONLINE TRANSPORTATION (GO-JEK) IN THE NEW NORMAL PANDEMIC COVID 19
Author(s)
: Johanes Kurniawan Liauw - Tenaka Budiman - Yoga Adiguna pratomo - Rafli Nufairi Wijaya -
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ANALYSIS OF INTEGRATED BUS TERMINAL SERVICES IN PULO GEBANG IN INCREASING CUSTOMER SATISFACTION
Author(s)
: Aswanti Setyawati - Suripno - Muhammad Nur Huda - Hendy Tannady -
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Import Clearance Planning Study at Tanjung Priok Port- Jakart
Author(s)
: Harry Purwoko - Alya Maulin -
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THE EFFECT OF SERVICE AND PRODUCT QUALITY ON CUSTOMER SATISFACTION THROUGH CUSTOMER AWARENESS OF ISLAMIC BANKS IN WEST SUMATERA, INDONESIA
Author(s)
: Willy Arafah - Yulfis Wandi - Veithzal Rivai Zainal - Iwan Kurniawan Subagja - Ram Al Jaffri Saad -
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DESIGN OF APPLICATION TO TRACKING SYSTEM AND TEMPERATURE MONITORING DURING DELIVERY BASED ON IOT DEVICE
Author(s)
: Danang Darunanto - Didiet Rachmat Hidayat - Doddy Himawan Triyasa - Revina Revina - Dewi Oktaviani -
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