Domu Halomoan Simamora Primary Author Suharto Abdul Majid Additional Author Mustika Sari Additional Author

This research aims to develop an analytical concept for selecting an effective aircraft maintenance program. A maintenance program selection analysis is carried out to obtain the best alternative maintenance program for the company to get a corporate advantage in providing air transportation services in the air charter market. The research was conducted on air charter companies that have more than 20 years of operating experience by taking the case of the T Air Service. This research was carried out uses qualitative methods with a quantitative approach. The selection of a maintenance program is carried out based on criterion determined by the needs of air charter customers need’s and the company's needs. The analytical tool used in this research is the Analytic Network Process (ANP). From the research results obtained, the Standard/Single Task inspection check maintenance program alternative is the best type of maintenance program for aircraft operations in the air charter market. The effectiveness criterion is a criterion that has the main priority in selecting a maintenance program at T Air Service. Meanwhile, the flexibility in planning is the sub-criterion with the highest priority for participants in determining the best alternative maintenance program. Background: Competition in providing air transportation services in Indonesia, especially in the air charter market, is quite competitive nowadays. In order to provide a competitive advantage to companies, aircraft as the main production asset need to be operated safely, smoothly and efficiently so that it can always provide the best service to customers. To operate an aircraft safely, smoothly and efficiently is determined by many factors, one of which is aircraft maintenance. Carrying out aircraft maintenance by selecting the right maintenance program greatly contributes to supporting optimalimazation of the aircraft operations to provide the needs of special air charter market customers. How to make conseptual model to choose the right aircraft program by accommodating the needs of the air charter market and the company need’s, and how to determine the most appropriate alternative maintenance program for the aircharter market served by T Air Service is the topic discussed in this research. Materials and Methods: This research was carried out by a case study at the company T Air Service uses qualitative methods with a quantitative approach. The selection of a maintenance program is carried out based on criterion determined by the needs of air charter customers need’s and the company's needs. The analytical tool used in this research is the Analytic Network Process (ANP). Results: From the research results obtained, the Standard/Single Task inspection check maintenance program alternative is the best type of maintenance program for aircraft operations in the air charter market. The effectiveness criterion is a criterion that has the main priority in selecting a maintenance program at T Air Service. Meanwhile, the flexibility in planning is the sub-criterion with the highest priority for participants in determining the best alternative maintenance program. Conclusion: The conceptual analysis model for selecting an effective maintenance program for aircraft operations in the aircharter market can be carried out by identifying the types of existing aircraft maintenance programs, identifying the needs of aircraft operating companies, and identifying the needs of aircharter customers. Next, criterion and sub-criterion are determined based on operator and customer needs and then analyzed with ANP to obtain the most effective maintenance program. Key Word: Aircraft Maintenance Program Selection, Aircharter, ANP.