Harry Purwoko Primary Author Rr.Endang Wahyuni Additional Author Okin Ringan Purba Additional Author Hedi Muhammad Rahman Additional Author

This research was conducted at PT. Clariant Indonesia aims to analyze the lateness of the raw material procurement process and solutions to improve the company’s performance. Sources of data in this study are primary data and secondary data. Primary data was obtained through field research, and secondary data was obtained from literature searches. Quantitative methods are measured on a sample drawn from secondary agricultural data and by a graphical rating scale method of import performance. The result showed that the average performance was 89.5%, below the 95% target. The delay in the import process comes from two sources: internal companies, such as the assigned freight forwarder and Clariant’s import department capacity, and external companies, such as foreign suppliers, customs systems, and traffic situations. Improvements were made by increasing the number of staff, the number of training hours, and expanding the supplier base.