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The impact of the safety of passenger ship services on the development of water recreation: evidence from Indonesia
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This research aims to assess the safety of ship passenger services as one of the efforts to promote
water recreation on the Musi River, South Sumatera. Rivers in Indonesia, through their role as a
means of moving goods and people, greatly influence transportation and tourism, especially water
recreation. Without safe transportation, there will be no travel and tourism industry. The accident
rate of river transportation in Indonesia, including on the Musi River, today is still relatively high,
and there still is no care about the assessment of riverboat services safety. The safety assessment
was done with the analysis method using gap analysis with the analysis technique of Importance
Performance Analysis. The research was conducted in Wharf 16 Ilir Palembang with a sample of
as many as 264 people, including ship operators, passengers, and regulators. The study finds first
that most users of riverboat services on the Musi River tend to be unsatisfied. Second, the need to
improve the information on the safety equipment storage and the availability of safety equipment
use instructions. Based on the findings, to develop water recreation on the Musi River, boat
condition setting, and boat passenger safety are essential factors to be prioritized since the
passengers or tourists mainly consider them in using sea transportation.
Myrza Rahmanita - Personal Name
Isa Amsyari - Personal Name
Willy Arafah - Personal Name
Yana Tatiana - Personal Name
Sundring Pantja Djati - Personal Name
Fetty Asmaniati - Personal Name
Lira Agusinta - Personal Name
Rizky Wijayanti - Personal Name
Prasadja Ricardianto - Personal Name
ENDRI ENDRI - Personal Name
Isa Amsyari - Personal Name
Willy Arafah - Personal Name
Yana Tatiana - Personal Name
Sundring Pantja Djati - Personal Name
Fetty Asmaniati - Personal Name
Lira Agusinta - Personal Name
Rizky Wijayanti - Personal Name
Prasadja Ricardianto - Personal Name
ENDRI ENDRI - Personal Name
NONE
electronic file
English
Growing Science
2023
Canada
11 (2023) 1121–1132.
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