Purbanuara Parlindungan Sitorus Primary Author Olghatra Putra Yohanes Primary Author Sri Handayani Primary Author

This study aims to analyze the impact of loading and unloading activities, accuracy of distribution, productivity of loading and unloading equipment and logistics costs. This research method uses a quantitative descriptive approach. The quantitative method used was to collect data by distributing research questionnaires to service employees at the XYZ logistics company. Respondents obtained in this study were 65 respondents. The data obtained by the researchers were then analyzed using Partial Least Square (PLS) Structural Equation Modeling (SEM), and processed using the Smart PLS software. The results of this study stated that the direct effect test resulted in an accepted research hypothesis. Whereas in the indirect effect hypothesis test, there is one hypothesis that is accepted, namely in the hypothesis test the effect of loading and unloading activities on the productivity of equipment through the accuracy of the distribution of loads.