FATIMAH AZZAHRA Primary Author Vica N. Harahap Primary Author

General Ahmad Yani International Airport Semarang is one of the airports managed by PT.Angkasa Pura I (Persero) is also a State-Owned Enterprise (BUMN) which is specificallyengaged in air transportation services. With the increasing frequency of flights at JenderalAhmad Yani International Airport, Semarang, the airport is required to optimally provideservices to airport service users, both facilities for passengers and cargo as well assupporting facilities for aircraft services.