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THE MEASUREMENT SCALE FOR INDONESIA’S DOMESTIC AIRLINES PERFORMANCE
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The aim of this research is to obtain a consensus from the experts in airline on the instruments
for the measurement of domestic airlines performance in Indonesia. The measurement is
essentially divided into two major aspects, namely flight safety aspect and economic or airline
business aspect. The beginning stage will focus on the proposed design of measurement of
airlines performance that can be used objectively to measure the performance of all national
airlines in Indonesia, thus it will be easier for the policy makers to make a comprehensive
evaluation based on the safety performance and the economic or business performance of the
airlines. The research method uses questionnaires to obtain answers and inputs from the
selected respondents using Delphi method. The data is processed using SPSS version 17.00.
The result of this research shows that the 41 respondents who answer consider all the
indicators as valid and agree with the design of instruments for measuring the airlines
performance.
2348 0386
NONE
electronic file
English
2016
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