THE EFFECT OF SERVICE QUALITY, SERVICE RECOVERY, AND BRAND IMAGE ON RIDERSHIP LOYALTY MEDITED BY RIDER SATISFACTION (STUDY ON MRT JAKARTA PASSENGERS)

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Statement of Responsibility

Author(s)

Muhammad Iqbal Firdaus - Personal Name
Lis Lesmini - Personal Name
Bayu Izaghi - Personal Name
Fitri Widia Astuti - Personal Name

Edition

Grostlog 2022

Call Number

ISBN/ISSN

Subject(s)

Classification

NONE

Series Title

GMD

electronic file

Language

Publisher

ITL Trisakti

Publishing Year

2022

Publishing Place

Jakarta

Collation

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