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The Cause And Effect Of Commercial Flight On-Time Performance (Case Study : Citilink)
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The needs of the air transportation is increasing day by day. In order to meet the
demand, airline industries made full service, medium service and low cost carrier airline
concepts. However, airline concepts might have some risk factors, notably the safety factor.
Not only safety factor but The time factor is also a crucial factor in airline. Sometimes airline
needs to do schedule changes due to some reasons. But, in fact the airline sometimes has to
delay the schedule, and will affect the on-time performance (OTP) . This research is aimed to
find out the cause and effect of OTP in citilink airline used exploratory descriptive research
with the cause and effect diagram method. The identify categories of causes used 5M,
particularly regarding Manpower, Method, Mother Nature, Machine and Management.
Researchers' data collection methods are observation, interviews, and documentation, using
three phases of data analysis, namely data collection, data classification, and drawing of
conclusions.
Devi Ratnasari - Personal Name
Anggi Nurul Amanda - Personal Name
Farhan Darmawan - Personal Name
Tito Warsito - Personal Name
Siska Amonalisa Silalahi - Personal Name
Anggi Nurul Amanda - Personal Name
Farhan Darmawan - Personal Name
Tito Warsito - Personal Name
Siska Amonalisa Silalahi - Personal Name
NONE
electronic file
English
Journal of Physics: Conference Series
2019
To cite this article: Devi Ratnasari et al 2020 J.
ICSTEEM 2019 and 3rd Grostlog 2019
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