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Six sigma implementation model based on critical success factors (CSFs) for indonesian small and medium industries
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This study aims to build a model of critical success factors in
the application of Six Sigma for Indonesian small and medium industries
and their relation to the industry performance. The critical success factors,
successful Six Sigma implementation and the impact on industry
performance are validated and analyzed. The method used in this study is
Structural Equation Modeling (SEM) based on Partial Least Square (PLS)
by using SmartPLS software. This study uses 54 data from Indonesian
small and medium industries that have implemented Six Sigma. The results
of this study indicate that a critical success factors that has a positive
impact on the successful Six Sigma implementation is the involvement and
commitment top management, training and education, cultural change and
industrial infrastructure. It is surprising that teamwork has a negative
impact on the successful Six Sigma implementation. In addition, the
successful Six Sigma implementation has a positive impact on the
performance of Indonesian small and medium industries. Then, the model
is valid to shows the relationship between critical success factors in the
successful Six Sigma implementation on the performance of small and
medium industries in Indonesia.
NONE
electronic file
English
MATEC Web of Conferences
2018
MATEC Web of Conferences 218, 04017 (2018) https://doi.org/10.1051/matecconf/201821804017
ICIEE 2018
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