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ON TIME PERFORMANCE IN THE AIRLINE INDUSTRY AS THE IMPACT OF FLIGHT FREQUENCY AND FLIGHT DELAY ON TIME PERFORMANCE PADA INDUSTRI PENERBANGAN SEBAGAI DAMPAK FREKUENSI PENERBANGAN DAN KETERLAMBATAN PENERBANGAN
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Every airline is always competing in providing the best service for passengers. They
compete to prevent delays and maintain punctuality, as well as regulate flight frequency.
The purpose of this study was to determine the effect of flight frequency on flight delays and
its impact on the on time performance of PT. Garuda Indonesia. The data used are
secondary data for 35 months (35 data) and processed using Structural Equation Modeling
(SEM) PLS analysis. The results of the analysis and discussion show that flight frequency
has a significant positive effect on flight delay, while flight delay has a significant negative
effect on on time performance and flight frequency also has a significant negative effect on
on time performance, as an indirect effect of flight frequency on on time performance
through flight delay. To maintain on time performance, airlines must be able to reduce
flight delays.
Edhie Budi Setiawan - Personal Name
Intan Pawreski - Personal Name
Datonabolon - Personal Name
Lira Agusinta - Personal Name
Theresye Yoanyta Octora - Personal Name
Intan Pawreski - Personal Name
Datonabolon - Personal Name
Lira Agusinta - Personal Name
Theresye Yoanyta Octora - Personal Name
Vol. 4 No. 1 April 2021
2614-5189
NONE
electronic file
Indonesia
Gorontalo Management Research
2021
Jakarta
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