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<title><![CDATA[KUALITAS PELAYANAN KESELAMATAN PENERBANGAN]]></title>
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<name type="Personal Name" authority="">
<namePart>Datunabolon</namePart>
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<name type="Personal Name" authority="">
<namePart>Wynd Rizaldy</namePart>
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<name type="Personal Name" authority="">
<namePart>Djoko Priambodo</namePart>
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<publisher><![CDATA[ITL Trisakti]]></publisher>
<dateIssued><![CDATA[2019]]></dateIssued>
<issuance><![CDATA[monographic]]></issuance>
<edition><![CDATA[]]></edition>
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<languageTerm type="text"><![CDATA[Indonesia]]></languageTerm>
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<note>The purpose of this study is to determine the relationship between Employee Competence 
(Co) and Quality of Service (Ku) with Aviation Safety (Ks). This research was conducted at 
PT. Jasa Angkasa Semesta Tbk. Jakarta Export warehouse with n = 45 respondents decided 
to keep due to saturated samples. The method analysis was simple linear regression, multiple 
linear regression, simple correlation and partial correlation. The results of the research are 
as follows; (1) there is a positive correlation between employee competency (Ko) and flight 
safety (Ks), (2) there is a positive correlation between service quality (Ku) and flight safety 
(Ks), and (3) there is a positive correlation between employee competency and quality of 
service towards flight safety. Based on the results of the study, the flight safety can be 
improved by increasing employee competence and service quality.</note>
<subject authority=""><topic><![CDATA[Employee Safety]]></topic></subject>
<subject authority=""><topic><![CDATA[service quality]]></topic></subject>
<subject authority=""><topic><![CDATA[competence]]></topic></subject>
<classification><![CDATA[NONE]]></classification><identifier type="isbn"><![CDATA[2407635x]]></identifier><location>
<physicalLocation><![CDATA[Repository Local Content Institut Transportasi dan Logistik TRISAKTI]]></physicalLocation>
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