Ravina Suryani Primary Author Annisaul Khoiriyah Primary Author Suprihadi Suprihadi Primary Author

This research intends to analyze the Electronic Data Exchange (PDE) Internet Program to stakeholders to know whether this program is better than before and also if this program can save time, effort, and cost. Directorate General of Customs (DJBC) implement the PDE Internet Program a whole in all service office and customs control on January 1st, 2019. This research concludes this program can give customs service more effective, easier, faster, cheaper, and transparent for stakeholders. With the PDE Internet Program implements overall, the submission of customs documents no longer done via a provider. Th erefore, the stakeholders expected to support this PDE Internet Program overall. And until nowadays PDE Internet Program still running smoothly.