Record Detail Back
EFFECTIVENESS AND EFFICIENCY ON TRANSIT PASSENGER SATISFACTION IN FACILITY USE IN SOEKARNO HATTA AIRPORT
- Share to:
Presence of sky train facility in Soekarno Hatta Airport is seen to be effective and efficient. The researcher in this case took 54 passengers as the samples. From results of the research, it is obtained that effectiveness (X1) influences positively and significantly on passenger satisfaction (Y) in Soekarno Hatta Airport. With significance value by 0,010 this score is less than ? = 0,1 and tarithmetic by 2,660 greater than ttable by 1,675. Further result of research is obtained that efficiency (X2) influences positively and significantly on passenger satisfaction (Y) in Soekarno Hatta Airport. With significance value by 0,006, this score is less than ? = 0,1 and arithmetic by 2,889 greater than ttable by 1,675. And the final result of the research, it is obtained that effectiveness (X1) and efficiency (X2) influence positively and significantly on passenger satisfaction (Y) in Soekarno Hatta Airport. With significance value by 0,001, this score is less than ? = 0,1 and farithmetic by 7,978 greater than ftable by 2,19.
Sonya Sidjabat - Personal Name
2622-5778
NONE
electronic file
English
ITL Trisakti
2019
Jakarta
Grost Log 2019
LOADING LIST...
LOADING LIST...