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CIRCULAR ECONOMY AND PRODUCT-SERVICE SYSTEMS IN CUSTOMER PERSPECTIVE: A SYSTEMATIC LITERATURE REVIEW
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Circular economy means an economy system of restoration and recycling. On the
other hand, product service system is one example of circular business model. The objective of
this study is to elaborate more about circular economy and product service system, and to
examine how customers accept the product system service in order to enhance circular
economy. Previous literature did not cover much about customer perspective. This study
presents systematic literature review approach, and thematically synthesizes the findings of 70
articles. This study reveals that circular economy is defined well, and customers are willing to
use the product service systems in order to enhance the circular economy. Finally, we suggest
the future research direction.
digital
2622-5778
NONE
electronic file
English
ITL Trisakti
2020
Jakarta
GROSTLOG 2020
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