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AN ANALYSIS OF THE IMPACTS OF COVID-19 PANDEMIC TO AIRLINE BUSINESS CASE STUDY: PT. GARUDA INDONESIA
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Abstract. This study aims to analyze the impacts of the COVID-19 Pandemic to the aviation
industry in Indonesia, especially in relation to the airline business; case study of PT. Garuda
Indonesia. This study will also analyze how they overcome these impacts so that they can
survive in the aviation industry in Indonesia. This is a qualitative research done by collecting
data and information from PT. Garuda Indonesia. After that, data collection, data processing,
and analysis are carried out to answer the problem formulation. The sources of this research data
are (1) primary data from various seminars attended by researchers, direct interviews, and media
interviews with resource person Irfan Setiaputra as the President Director of PT. Garuda
Indonesia and (2) secondary data obtained from the official website on the internet. This
research uses descriptive qualitative analysis and triangulation methods. The results of this
study indicate that the COVID-19 pandemic has a very significant impact on the airline business
in the aviation industry in Indonesia, from reducing the number of passengers, reducing the
number of flight frequencies, canceling flights, to stopping operations on certain flight routes.
This research is a case study experienced by PT. Garuda Indonesia.
digital
2622-5778
NONE
electronic file
English
ITL Trisakti
2020
Jakarta
GROSTLOG 2020
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