Sayid Damar Wicaksono Primary Author Tamim Naufal Fathin Primary Author Wynd Rizaldi Primary Author Abi Prasidi Primary Author

The purpose of this study is to determine the negligence of cargo-handling workers at PT. JNE in several regions of DKI Jakarta. This study used qualitative methods in the form of descriptive analysis. Descriptive analysis method aims at accurately describing the characteristics of an individual, circumstances, symptoms or whether there is a relationship between a symptom and other symptoms in society. This method was used to describe the factor analysis of workers’ negligence on damaged or lost goods during the shipping process of PT. JNE City of Jakarta. This research was conducted in the DKI Jakarta area. The variables in this study are divided into three variables, notably Employee’s Negligence (X1), Cargo-Handling Negligence (X2), and variable Y, namely PT. JNE (Y).