2
1
20
Building E-Loyalty Formed by E-Recovery Service Quality Mediated
by E-Service Recovery Satisfaction and E-commitment on Online
Travel Agent Customers in Indonesia
Dian Artanti Arubusman
Primary Author
farida Jasfar
Primary Author
Robert Kristaung
Primary Author
Willy Arafah
Primary Author
Hamdy Hady
Primary Author
mixed material
26440504
The Influence of Market Orientation and Product Innovation on the Competitive Advantage and Its Implication toward Small and Medium Enterprises (UKM) Performance
Hendri Herman
Primary Author
Hamdy Hady
Primary Author
Willy Arafah
Primary Author
mixed material
24554286
International Journal of Science and Engineering Invention
2018